Phuket Airport to Phi Phi Island Transfer

Private vehicle pickup and airport exit

• Private vehicle pickup begins after airport processing time and airport exit readiness.
• Please allow 10-20 minutes for the driver to arrive at the pickup point, as airport regulations do not permit vehicles to wait directly at the terminal area.
• Please be advised that if you are unable to clear Immigration and collect your luggage by the pickup deadline, an additional waiting fee of 600 THB per hour per vehicle will apply for continued standby service.

Airport greeting and assistance

• Our airport host meets you at the arrival terminal and escorts you to your private vehicle.
• This prevents missed pickup coordination and removes the need to manage timing on your own at the terminal.
• If you arrive earlier than the arranged pickup timing, waiting is available until the pickup timing.

Optional expedited immigration (reference)

• Phuket International Airport offers an optional expedited immigration service operated by the airport.
• This service is not included and requires an additional fee, arranged and paid directly by the passenger.
• Using this service does not change timing evaluation rules or same day availability, and it can reduce uncertainty during immigration for some passengers.

If same day continuation is not possible

• Overnight accommodation in Phuket Town is required at the passenger’s expense.
• Boat transfer on the following day is provided without additional boat charge.
• Private vehicle transfer on the following day requires an additional fee.

1. Service scope

RassadaPier.net provides a coordinated transfer consisting of a private vehicle transfer and a scheduled public boat departure. Services are evaluated and accepted based on actual operating conditions, including flight arrival timing, airport exit timing, vehicle availability, and remaining boat schedules. As the operating carrier and direct service operator, RassadaPier.net defines service scope, timing rules, and responsibility limits before payment.

2. Decision before payment

Bookings are accepted only when the system determines that the transfer can be delivered under manageable timing and operational conditions. Displayed options do not constitute confirmation until accepted by the system. Booking can be limited, adjusted, or paused when timing risk exceeds acceptable thresholds.

3. Airport timing evaluation

Pickup timing is based on actual airport exit time, not scheduled flight arrival time. Immigration clearance and baggage collection times are outside operator control and cannot be guaranteed. Premium seating, priority disembarkation, or expedited immigration services do not override timing evaluation rules or booking eligibility.

4. Private vehicle and scheduled boat

Private service applies to the vehicle only. Boat services operate on fixed public schedules and are not private. Boat departures cannot be delayed, held, or rescheduled for individual passengers.

5. Included waiting and fees

Included vehicle waiting time is up to 3 hours from aircraft landing for international flights and up to 2 hours from aircraft landing for domestic flights. If airport exit exceeds the included waiting time, an additional waiting fee of 600 THB per hour per vehicle applies for continued standby service and is payable by the passenger.

6. Same day adjustment and overnight continuation

If same day continuation remains possible, the booking is adjusted to the next available departure no later than 15:00 with no additional boat charge. If the final same day departure is missed, travel continues on the next available day with no additional boat fare. Overnight accommodation, meals, and related expenses in Phuket Town are not included. Private vehicle transfer on the following day is not included and requires an additional fee. In overnight cases, the vehicle provided transfers passengers from Phuket Airport to a hotel in Phuket Town.

7. Airport host assistance

Included assistance consists of meet and greet at the arrival terminal, coordination and escort to the correct private vehicle, and assistance until airport exit. Not included are negotiation or waiver of waiting fees, luggage supervision during personal activities, or allowance for delays for shopping, photography, or non essential activities.

8. Risk override

Passenger willingness to accept risk does not override system limits. Individual risk waivers are not accepted. Booking is refused or adjusted when timing risk exceeds manageable levels.

9. Governing law

These terms are governed by the laws of Thailand.

Core principle
If a service can be delivered reliably, it will be offered. If it cannot, it will not be accepted.

Which comes first, FAQs or Terms of Service?

FAQs come first on the page for fast decision making. Terms of Service follow as the binding conditions before payment.

Is there a shared minivan option?

No. Ground transfer from Phuket Airport uses private vehicle only.

Can you confirm the 08:30 boat in advance?

No. Boat selection is evaluated after airport exit readiness using the remaining schedule available on the day.

What if my flight is delayed?

If timing remains manageable, the booking is adjusted to the next feasible departure no later than 15:00 with no additional boat charge. If same day continuation is no longer possible, overnight continuation applies under defined conditions.

Does expedited immigration change the rules?

No. It does not change timing evaluation rules or same day availability. It can reduce uncertainty during immigration for some passengers.

What happens if I stay inside the airport after the vehicle is ready?

Outcomes remain defined by fixed schedules and stated waiting limits. Private service applies to the vehicle only. Boat schedules remain fixed.